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Reduce costs.
Increase efficiency.
Harmonize your healthcare.

Helio helps clinics reimagine the patient engagement experience with exceptional communications and workflow efficiency. Keeping patients happy and clinics profitable.

Reduce costs. Increase efficiency. Harmonize your healthcare.

Helio helps clinics reimagine the patient engagement experience with exceptional communications and workflow efficiency. Keeping patients happy and clinics profitable.

Today’s patient-health
clinic communication is fragmented, complex and costly.

Disconnected technology and limiting processes are losing clinics time, money, and staff, forcing frustrating patient experiences that damage quality of service, reputations – and the bottom line.

For clinics, more time manually managing multiple communications tools and workflows is less time spent delivering superior patient experiences. 

For patients, that translates into unanswered calls, increased wait times, inadequate communication and a frustrating lack of control over their healthcare.

Built by clinics for clinics, Helio empowers healthcare organizations to reimagine patient-provider communications and bridge the gap. With a single, seamless patient engagement platform.

Reduce costs. Increase efficiency. Harmonize your healthcare.

69%

of patients would switch healthcare providers for improved communication convenience

$150 billion

is lost per year to missed appointment in the US healthcare industry

18%

of new patients are lost on average by clinics every year

  • Offload front and back office staff up to 45%
  • Reduce staffing costs with increased service accuracy and patient self help.
  • Automate up to 75% of most common patient requests
  • Let Ai and bot solve the most common requests, without live person involvement.
  • Reduce software and telecommunication cost
  • Remove multiple software costs with a single, unified patient engagement platform

Reduce clinic costs

Replace multiple software packages and free up the resources needed to manage them with Helio’s unified platform. Streamlining workflows and enhancing patient self-service to reduce front office and call center staffing costs.

Explore features

Reduce clinic costs

Replace multiple software packages and free up the resources needed to manage them with Helio’s unified platform. Streamlining workflows and enhancing patient self-service to reduce front office and call center staffing costs.

  • Offload front and back office staff up to 45%
  • Reduce staffing costs with increased service accuracy and patient self help.
  • Automate up to 75% of most common patient requests
  • Let Ai and bot solve the most common requests, without live person involvement.
  • Reduce software and telecommunication cost
  • Remove multiple software costs with a single, unified patient engagement platform
Explore features

Harness true workflow efficiency

Spend less time moving between applications, reduce patient wait times and abandoned calls, and streamline patient notifications & reminders with Helio’s AI-powered automation and Smart Ticketing – reshaping clinic workflows and redefining efficiency.

  • Elevate workflow efficiency by automating common patient requests
  • Increase request handling capacity for new and existing patients
  • Reduce wait times & live agent interactions with automated notifications & self-service
  • Increase new patient registrations and revenue opportunities
  • Accelerate payment collection with automated notifications & reminders
  • Optimize patient scheduling and reduce doctor downtime

Realize revenue. Faster.

Avoid missed calls and new patient revenue opportunities with automated self-registration, appointment setting and request handling. Reduce existing patient no-shows, optimizing provider schedules to realize more revenue. At speed.

Realize revenue. Faster.

Avoid missed calls and new patient revenue opportunities with automated self-registration, appointment setting and request handling. Reduce existing patient no-shows, optimizing provider schedules to realize more revenue. At speed.

  • Increase new patient registrations and revenue opportunities
  • Accelerate payment collection with automated notifications & reminders
  • Optimize patient scheduling and reduce doctor downtime

Coordinate. Communicate. Collaborate.

Elevate internal and external collaboration from a single platform with Helio’s Smart Ticketing system and real-time, two-way EMR integration – removing the stress of wasted staff hours and streamlining productive workflows to unlock fast access to patient information, whenever it’s needed.

  • Resolve patient requests at speed with centralized smart task management
  • Increase request handling capacity for new and existing patients
  • Reduce wait times & live agent interactions with automated notifications & self-service
  • Remove patient portals, mobile apps & multiple logins
  • Boost loyalty and patient satisfaction with quicker response times
  • Create patient convenience with easy-to-use communication and self-service channels

Deliver patient happiness

Remove frustrating wait times and multiple logins, intelligently detect patient mood and provide self-service convenience with Helio’s AI-powered communication channels – delivering happy patients with an effortless experience. From their first interaction.

Real Data. Real Impact. Case Studies.

Helio drives measurable operational and financial outcomes across clinics, MSOs, and healthcare organizations — reducing administrative workload, accelerating patient intake, and increasing capacity without adding staffing. Expore our case studies.

Midsize Medical Groups with 6 to 20 Providers
Small Medical Groups with 1 to 5 Providers

Deliver patient happiness

Remove frustrating wait times and multiple logins, intelligently detect patient mood and provide self-service convenience with Helio’s AI-powered communication channels – delivering happy patients with an effortless experience. From their first interaction.

  • Remove patient portals, mobile apps & multiple logins
  • Boost loyalty and patient satisfaction with quicker response times
  • Create patient convenience with easy-to-use communication and self-service channels

What Helio users are saying​

"This technology has the potential to transform a health center’s communications from clunky and disjointed, to smooth, fast and intuitive. Additionally, the support team is responsive and understanding and bend over backwards to a sure that the product meets your expectations."
Forrest Lamb
Forrest Lamb
Director of Operational Development & Innovation
Shasta Cascade Health Centers
"With the introduction of Helio, we witnessed an operational metamorphosis. The platform consolidated our tasks, reduced our costs, and patient satisfaction. This consolidation allowed our staff to reallocate their time towards direct patient care, thereby elevating the overall patient experience."
Noilya Mese
Noilya Mese
Operational Manager
Complete Women Care
"This technology has the potential to transform a health center’s communications from clunky and disjointed, to smooth, fast and intuitive. Additionally, the support team is responsive and understanding and bend over backwards to a sure that the product meets your expectations."
Dr Barnett
Dr Barnett
Owner
Be Strong DPC

What Helio users are saying​

This technology has the potential to transform a health center’s communications from clunky and disjointed, to smooth, fast and intuitive. Additionally, the support team is responsive and understanding and bend over backwards to a sure that the product meets your expectations.
Forrest Lamb
Forrest Lamb Director of Operational Development & Innovation
Shasta Cascade Health Centers
With the introduction of Helio, we witnessed an operational metamorphosis. The platform consolidated our tasks, reduced our costs, and patient satisfaction. This consolidation allowed our staff to reallocate their time towards direct patient care, thereby elevating the overall patient experience.
Noilya Mese
Noilya Mese Operational Manager
Complete Women Care
This technology has the potential to transform a health center’s communications from clunky and disjointed, to smooth, fast and intuitive. Additionally, the support team is responsive and understanding and bend over backwards to a sure that the product meets your expectations.
Dr Barnett
Dr BarnettOwner
Be Strong DPC

Learn more. Schedule a demo.

Choose a time that works for you and see how Helio helps clinics streamline communication, manage tasks, and reduce staff workload.

Schedule a demo